Services
Strategic Planning for Effective Pest Solutions
Our Professional Services
Proprietary Technology & Certified Solutions for a Safer, Greener Environment.
Pest & Vector Control
Biological inhibition and treatment to reduce
transmission risks.
- Customized Environmental Management Plans
- Low-Toxicity & Regulatory Compliant Solutions
- Proactive Monitoring & Risk Mitigation
Environmental Disinfection
Certified sanitization for safe
and compliant spaces.
- Government-Approved & Certified Solutions
- Comprehensive Disinfection of Critical Zones
- Ensuring Hygienic & Pest-Free Environments
Rodent Control
Exclusion and habitat
management for safety and hygiene.
- Professional Rodent Exclusion & Structural Sealing
- Strategic Baiting with Safety-Certified Solutions
- Ongoing Monitoring to Prevent Re-infestation
Service Workflow
01
Inquire via Official LINE
02
Assessment & Quotation
03
Service Agreement
04
Professional Treatment
Frequently Asked Questions (FAQ)
Service Areas & Availability
Q：Which areas do you serve?
We primarily serve Taipei City and New Taipei City. To ensure a rapid response, we dispatch the nearest certified technician to your location.
Q：What types of facilities do you provide services for?
The Pure Guard provides professional pest control and disinfection for hospitals, government agencies, schools, restaurants, residential complexes, and private homes. We are also expanding our partnerships across various industries. If your facility type is not listed, please contact us via ourOfficial LINEfor a specialized consultation.
Q：I live outside the Greater Taipei area. Can you still provide service?
Our service availability depends on travel distance, logistics, project scale, and service frequency. We recommend contacting our team viaOfficial LINEfor a detailed assessment and personalized assistance.
Timeline & Service Duration
Q：How do I book a service?
You can book through ourOfficial LINEfor seamless scheduling. Alternatively, you may call us directly at +886 989-997-651, and our dedicated team will assist you.
Q：How soon can a technician arrive after I contact you?
Service is typically scheduled within one to seven days, depending on technician availability and your specific requirements. We strive to provide a timeline that meets your expectations and ensures total satisfaction.
Q：Can you handle emergency infestations immediately? (e.g., sudden rodent or cockroach outbreaks)
In urgent cases, we prioritize your request and arrange the earliest possible slot to resolve the issue and restore safety to your environment as quickly as possible.
Pricing & Estimates
Q：How is the service fee calculated? Can I get an estimate first?
Fees are determined by the size of the environment, pest type, and severity of the infestation. We provide preliminary online estimates based on your photos and descriptions. Please note that we do not offer pre-service on-site inspections for initial quotes.
Q: Do you offer free on-site inspections?
We do not provide free pre-service inspections. For an on-site assessment and methodology explanation, an inspection fee of NT$1,000 applies. If you proceed with the treatment on the same day, this fee will be fully credited toward your service total. If you choose not to proceed, the fee is non-refundable.
Q: Do you provide a warranty or follow-up after the service?
Yes, we provide professional online follow-up support to address any concerns after treatment and ensure the long-term effectiveness of our integrated pest management.
Is the service certificate provided free of charge?
Certificates are prioritized for our long-term and contract clients. For one-time services, certificates are available for purchase as an add-on. For specific requirements, please contact us viaOfficial LINE.
Service Execution & Implementation
Q：Do you have specific treatment plans for different types of pests?
Yes. We provide tailored pest management plans based on the specific pest species and the severity of the infestation to ensure optimal and lasting results.
Q：What other pests can you handle besides cockroaches and rodents?
We manage a wide range of common pests, including rodents, cockroaches, ants, termites, fleas, bed bugs, bird mites, mosquitoes, and flies.
Q：Do I need to vacate my home or close my business during treatment?
一般施作不需要搬離，僅需暫時避開施藥區域。若為大面積噴灑或特殊處理，技師會事先告知注意事項。In most cases, vacating is not necessary; you only need to avoid the immediate treatment area temporarily. For large-scale spraying or specialized treatments, our technicians will provide specific instructions in advance. Before the service, our team will also send a customized pre-treatment checklist based on your specific project.
Q：How long does a typical service take?
The duration depends on the size of the environment. Residential services typically take 30 to 60 minutes, while commercial spaces or industrial facilities may require several hours.
Q：Can one treatment completely eradicate the problem, or are multiple visits required?
This depends on the specific pest and environmental factors. For minor issues, one treatment often yields significant improvement. However, for severe infestations, multiple targeted treatments combined with environmental sanitation are usually necessary for complete eradication.
Chemical Safety & Regulatory Compliance
Q：Are the disinfectants and pesticides you use safe for humans and pets?
Yes. All our selected solutions comply with strict government safety regulations. When applied by our professional technicians, they are safe for humans, pets, and the environment.
Q：Are your chemicals officially approved by the government?
Absolutely. All our products are officially certified and approved by environmental authorities, and are applied by licensed technicians in full compliance with the law.
Q：Will there be any odors or visible residues left after the service?
We primarily use odorless or low-odor formulas that do not leave noticeable residues, ensuring your space remains clean and comfortable after treatment.
Q：Beyond pest control and disinfection, does The Pure Guard provide preventive advice?
Yes. Our team brings over 20 years of expertise in high-end restaurant management combined with professional pest management certifications. This dual background allows us to provide specialized preventive strategies and operational advice to help you maintain a clean, pest-free environment long-term.
Q：How do I know if I need "Disinfection" or "Pest Management"?
Disinfection targets bacteria and viruses (pathogens), while Pest Management focuses on eliminating pests like rodents, cockroaches, and ants. If you have both hygiene and pest concerns, we recommend an integrated approach to address both simultaneously.
Q：Can I request a consultation without immediate treatment?
Certainly. We offer professional advice and assessments via ourOfficial LINE.Our goal is to help you understand your facility's current environment so you can make informed
Q：What is the difference between The Pure Guard and a standard cleaning company?
As a licensed Integrated Pest Management (IPM) firm, we hold government-issued permits to use professional-grade treatments applied by certified technicians. While cleaning companies focus on surface aesthetics, we provide scientific pest control that addresses the root cause of infestations.
Q：Why is it important to hire a licensed pest control company?
Licensed companies are legally authorized to use government-approved solutions and must follow strict safety protocols. By choosing a licensed professional, you ensure regulatory compliance, safety for occupants, and guaranteed results, avoiding the risks associated with illegal chemicals or improper methods.
全台最大接案平台 PRO 360
—— 病媒防治服務 ——
No.1
Highest Number of Engagements
Most Trusted by Clients
Highest 5‑Star Ratings
行政支援：251 新北市淡⽔區⾃強路8號3樓之7
官方信箱：[email protected]
聯絡資訊：紀小姐 02-26281785and0989-997-651
官方LINE：@pureguard
營業時間：08:00–22:00 (非營業時間請加LINE留言)